Error:

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006af484ee, pid=20368, tid=0x0000000000000760
#
# JRE version: Java(TM) SE Runtime Environment (8.0_271-b09) (build 1.8.0_271-b09)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.271-b09 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [libNRJavaSerial.dll+0x84ee]

Solution:

This problem occurs due to the JAVA version installed on the computer.

Try to downgrade the Java version.

  • Uninstall the old install version of Java from the control panel.
  • Download the Java version (Java JRE 8 Update 231 (64-bit)) from here. https://www.filehorse.com/download-java-runtime-64/44197/
  • Install the Downloaded Java version.
  • After Finishing all Open SimpleBGC_GUI.exe and Connect
    • Download Simple BCG from Here. SimpleBGC_GUI_2_2b2
    • Unzip Downloaded file
    • Open SimpleBGC_GUI.exe
  • Select the correct COM PORT
  • Click Connect
  • Under the profile Click on the LOAD button
  • Select Profile (Download Profile from Here)

Now your Gimble will work normally.