Guarantee/Warranty:
All items are delivered with a standard warranty of minimum 7 Days, Customer needs to raise a return request within 48 Hours period of time after delivery if any manufacturing defects are found. We will replace or repair the damaged products at free of cost within this duration. we will replace your product or refund your full amount in form of Flyrobo cash if the product will be unavailable. Customers can use Flyrobo cash to buy any product from www.flyrobo.in. If the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way then it will not be covered under warranty. if the Product have a warranty sticker than at time of replacement, the customer have to return product with the warranty sticker. if the warranty sticker is tempered or removed from the product then it will not be covered under warranty.
To the product need to be exchanged, firstly, please send the photos of damaged products to us. We will estimate the damages then decide the best way to exchange or return or refund for the product. Our team will analyze the defective product and make a decision about replacement and refund. After taking decision by flyrobo and if decision is of refund then it will take maximum 10 days to refund by flyrobo. if our team will find a product defect due to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way by the customer then there no replacement and a refund will be provided to the customer. this final decision will be taken by our team.
100% Refund/Replacement:
We guarantee to provide accurate descriptions and high-quality products as mentioned on the website. In order to protect customers from shipping damage, item mismatch or parts missing, etc. we are providing 48 hours time (From the date of order delivery) to report the complaint. Our technical team will verify the submitted details visually and will issue a replacement or refund for the product. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way. Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without a valid reason. Refund will be provided for the Product only. Shipping charges and other handling fees such as Cash on delivery fees etc is not refundable. Replacement or refund can be provided only after getting the product back to our Location. Due to any reason, If return Pickup from customer is failed or not available than customer need to send product to the our location to avail refund or replacement. Shipping charges for the return product needs to be paid by customer only.
Late or missing refunds:
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
We accept no responsibility for the improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components.
The process to raise Return Request:
Step 1: Go to www.flyrobo.in
Step 2: Login FlyRobo Account
Step 3: Go to Account
Step 4: Click on "View Your Order History".
Step 5: Open order.
Step 6: Click on Red Return Button for that product which you want to apply for return / Replacement.
Step 7: fill all the necessary information and click on continue.
